We want you to be able to get in touch when you need to and with the right people in Redcare. Contact details are listed below for the different areas of our business. If you have any problems with contacting Redcare, please email redcare@bt.com and we will put you in touch with the right person.
Contact Redcare Team
For order and service enquiries
We're open 8.30am - 5.00pm (Monday to Friday
excluding Public and Bank Holidays).
For faults, technical enquiries and
free product training
We're open 24 hours a day, 7 days a week, 365 days a year.
For billing and payment enquiries
We're open 8.30am - 5.00pm (Monday to Friday
excluding Public and Bank Holidays).
For all other enquiries